NEXUS Enrollment on Arrival

Enrollment on Arrival (EoA) affords conditionally approved Global Entry and NEXUS applicants the opportunity to complete their membership eligibility determination interview upon arrival into the United States via air, including from designated U.S. Customs and Border Protection (CBP) Preclearance locations.

Since NEXUS is a jointly administered Trusted Traveler Program, applicants must complete an interview with both CBP and the Canada Border Services Agency (CBSA) prior to approval.

In an effort to increase interview availability, CBP and CBSA have begun offering conditionally approved NEXUS applicants the ability to complete their “joint” interview via a two-step process; CBSA personnel at eight Canadian airport enrollment centers complete the Canadian portion of the NEXUS interview and CBP completes the U.S. portion of the interview at designated EoA locations.

Previously only NEXUS applicants who had completed their CBSA interview were eligible to complete their CBP interview via EoA at Canadian Preclearance airports.  However, now all conditionally approved NEXUS applicants are eligible to complete their CBP interview via EoA at any participating U.S. airport or Preclearance location, regardless of whether they have completed the CBSA portion of the interview or not.

For pre-clearance locations, EoA interviews are completed on a first come, first served basis, so travelers should plan to arrive earlier than normal to ensure successful completion of their NEXUS interview.  Additionally, CBP recommends that applicants arrive in the CBP inspectional area during the published EoA hours of operation for each location. Arrival outside of these recommended hours could result in significantly prolonged wait times due to operational constraints.

Are you ready to enroll in NEXUS using Enrollment on Arrival? Follow these steps:

1. Conditionally approved NEXUS applicants may schedule the Canadian portion of their interview at a participating Canadian airport from their Trusted Traveler Programs dashboard. The Canadian portion of the interview can be completed either before or after completing the CBP interview.
2. Similarly, conditionally approved NEXUS applicants may complete their CBP interview via EoA regardless of whether they have completed the CBSA portion of the interview.
3. For the U.S. interview, please bring all required documents:
   • A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file. This provides you with the ability to use multiple passports.
   • Documents providing evidence of residency. Examples are driver’s license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
   • A permanent resident card (if applicable).
   • Any additional information you wish to present in support of your application.
4. Follow the EoA signage directing you to CBP officers who will complete the interview during your admissibility inspection.

If you require assistance to complete your NEXUS interview for any reason, immediately inform the interviewing officer of your need for a reasonable accommodation, auxiliary aid or service to participate in the interview.  For planning purposes, please understand that if an effective modification, aid, or service is not readily available at that time, the interview may be scheduled at an enrollment center at a later date.

NEXUS Canadian Airport Enrollment on Arrival Centers