A firm protested a Forest Service contract award for publication support services, contending that the Forest Service conducted improper post-best and final offer (BAFO) discussions with the awardee. GAO held that the: (1) Service’s consideration of the awardee’s subcontracting approach constituted discussions and therefore it should have reopened discussions and allowed bidders to resubmit BAFO; and (2) Service conducted improper discussions with only the awardee after BAFO submission. Accordingly, the protest was sustained and GAO recommended that the Forest Service: (1) reopen discussions and request best and final offers; (2) make award to the bidder whose bid is determined to be the most advantageous to the government; and (3) reimburse the protester for its protest costs.
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